We want you to be delighted with your Harbor & Hearth purchase. If you are not completely satisfied, you may return most new, unopened items within 30 days of delivery for a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached. Several types of goods are exempt from being returned, including perishable goods, gift cards, and custom‑made products.
To initiate a return, please email us at info@harborandhearth.com with your order number and details about the product you would like to return. We will respond with instructions on how to send your item back to us.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7–10 business days.
If you have any questions about returns or exchanges, feel free to contact our customer care team at info@harborandhearth.com or call us at (555) 123‑4567.